I have always found the staff to be exceptionally caring. Dr Natalie is loved by my dog Max. She was available after hours when we thought we were going to lose him one night. She said he had an "Addisonian crisis". He made a miraculous recovery and came home the next day even better than before he got sick. They have turned their place from an eye sore a few years ago to a beautiful oasis in the town. I think it shows how much pride and care they take. I would not go anywhere else now.