While the quality and variety of the cakes at Nikos are great, the service can be a little average at times. All in all, Nikos Cakes is well-known for its reputation as having delicious and decadent cakes/sweets but at times the staff can be a little abrupt. I especially found this when inquiring about a cake for my daughter - there was a sense of arrogance with the manner in which my questions were being answered.