Oakleigh Quality Cakes

3.7
based on 29 reviews

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29 reviews about Oakleigh Quality Cakes

verified email - 05 May 2018

I went there with my Mum this afternoon and I got myself a Tiramisu for $5 so I could have it after Dinner because I find it refreshing.

Approximate cost: $5

verified email - 18 Mar 2016

I come here often for tea and cakes. Good place to sit down and catch up - they have such a huge range. For mother's day I did a high tea at home and swung by here early in the morning to pick up the sweets. Very nice!

Approximate cost: $6

verified email - 10 May 2015

We ordered a wedding cake for my sisters wedding. When we were ordering it, we were guaranteed it would be beautiful and they would put pink flowers on it to match the theme. Also we arranged to have cut and wrapped pieces to give the guests. On the day the cake was all cream coloured. No signs of the pink flowers they had guaranteed. Just the stock standard cake that's on their website which just seems to be recycled for weddings. Also the cut pieces were all different sizes and not uniform at all and wrapped so roughly. For the price we paid we had expected a bit more finesse and care. Not only that, the attitude these people have is not friendly or helpful and you actually feel bad for requesting things even though we were prepared to pay. I would NOT recommend this place for any wedding cakes - you are better off going elsewhere for more individual and quality service and also friendly approachable people during a stressful time such as a wedding. You really should take the word "quality" out of your name. Such a disappointment. Don't trust these people for your wedding.

teresal566
43 reviews · 4200 points
verified email - 04 May 2015

These cakes are at a high standard and are decorated in a very special precise matter as they are level and at scale. The amount of effort put into the creations is extreme.

verified email - 09 Dec 2014

what a soft and yummy cake and what a great location! i would absolutely bring my girlfriend to this place, she is always crazy about cakes~

Approximate cost: $12

Mylady 11 Feb 2018

Yum

verified email - 01 Dec 2013

huge range of cakes and slices sold here i love my cakes and have had family always in the cake business the cakes here were not the freshest and the customer service from staff here was not the best either prices were reasonable but i never enjoyed the cake as it was not fresh at all wont buy from here again very disappointed

Approximate cost: $8

Hi there Donald,
Thank you for choosing to visit us and also for your feedback. We value all feedback on our business, and it often helps us to make improvements in our services. We are sorry that you were not satisfied with your experience with us and would be grateful for the opportunity to make it up to you. We have built our reputation over 28 years for the high quality of our cakes and I am sure you would not be disappointed a second time. If you would like please contact me personally on my email at [email protected], or by phone at the shop on 95696338, I would appreciate the chance to look after you personally.

Kind regards, Yianni Poupouzas
Manager

verified email - 12 Aug 2013

Being a cake maker myself, I have very high standards when it comes to cake and after hearing about this shop for many years I finally made the trip.
Some of the cakes seemed to not be the freshest, and the staff knowledge isn't really there.

verified email - 15 May 2013

My experience as a bride to be looking for a cake....

Firstly I turned up to my scheduled appointment right on time. They were a little busy and noone acknowleged my presence til about 5mins then I got seated in the corner lounge. I was waiting for about 10mins when I had to get up and ask if the cake consultant was ready to see me and they said another 5 mins. I waited ANOTHER 10mins before they announced she would be coming and they did offer a coffee at this point which was nice but a little bit late.
The cake consultant wasn't very apologetic for keeping me waiting 20mins and offered excuses that she wasn't busy. I was not impressed at this point. Then her knowlege on the cakes weren't that great and she had no helpful suggestions but had way too many albums to show me and none of the photos were categorised for ease of use. I can't even remember the pricing because I immediately crossed them off my list in fear of the service I would receive if I had ordered my cake through them. The cakes tasted very very average and lacked anything special.

babenreviewer 05 Nov 2013

thanks for the warning lop8484!

verified email - 07 Jan 2013

The range of cakes and slices they have here have to be seen to be believed. I am always blown away each time I come in. I usually go for the Baclava.

I find their cookies a bit dry so I avoid those, but that could be a preference thing.

They have a main area to sit and relax but also a quick takeaway section around the corner.

Price is a bit expensive but you get what you pay for.

joey22 19 May 2013

Sounds beautiful, would love to taste some!

verified email - 08 Dec 2012

My wedding cake arrived in 3 pieces after rolling around in the back of their delivery van! The only excuse I revieved was "I had to brake hard" NO offer to fix it he just left! My venue did what they could to fix it but it was so bad we couldn't have wedding photos cutting the cake! The owner of oakleigh quality cakes was so focused on blaming everyone, she really didn't care! DON'T GET YOUR wEDDING CAKE HERE!!

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