PLEASE BEWARE!! My experience started with reception as found them rude
and obnoxious towards me. When I left a message expecting a call back, I
almost always had to wait as long as the wait for my initial appointment.
Please don't get me wrong, one of the receptionists was okay, overall
however reception was a disappointing start to my experience with this
business. After not receiving a call back, I called again the next day and
was dismissed and hung up on... I quickly called back to let them know
that this way of handling things was very cold!

Following this, the practice then called my wife (not me) and abruptly
told her that my daughter's continued treatment will be cancelled as a
result of my phone call with reception. I was accused of being extremely
abusive and harassing them with constant calls (I called twice and I
promise you I wasn’t abusive as I didn’t want to jeopardise my daughters
health and wellbeing… well that
didn’t work!!) [redacted] I feel like I was always spoken to and not listened to by
this business, again I was dismissed and hung up on.