I took a silk jacket, a winter coat & my house-mate's silk dress she needed for an interstate wedding to this place - NEVER AGAIN!!! Not only did they not have our items ready (a whole week after I brought them in) they were at their other location in Box Hill!! After driving all the way out there, we not only found my house-mate's beautiful silk dress ruined (faded in parts, stitching had come undone) and my silk coat had a blade of grass (WTF???) impregnated in it, but they tried to charge us twice the quoted price. When we argued about the price, the woman stole my house-mate's purse off the counter and refused to give it back until we threatened to call the police. All the while, the staff were speaking loudly in their native language - unbenownst to them, my housemate speaks a few words & could understand "*&%ing Australians". Nice.

We are awating the outcome of a formal compaint to VCAT, but in the meantime - DO NOT TAKE YOUR DRY-CLEANING HERE UNDER ANY CIRCUMSTANCES!!! You have been warned.

Approximate cost: $1000