Reviews by tiang

This review is for Cafe Bello, Burwood NSW

verified email - 27 Apr 2017

First time coming to this cafe, was early for a movie so decided to go have some dinner with my mom. My mom had been there previously and said it was good but when we walked in a guy im assuming to be the new owner sitting down having dinner with his family got up and helped us to our table, we sat down and looked at the menu for literally a second and the waitress came up staring, didnt ask if we were ready just stood there, I looked up and said oh we arent ready yet and she said ok and walked away. We were ready to order and I asked for a meal and asked for no tomato, the response was sorry it comes with tomato but I can get them to put it on the side for you, I said I dont understand, Im asking for not tomato what if im allergic to it? and she said it will be on the side and rudley pointed in my face the menu : no adjustments to any meals. I said wow ok well I am allergic so please I cant have it touching my food. I was absolutley shocked as i thought, Im not asking to pay less you can keep your tomato save money but anyway, My mom ordered a drink and the lady walked away. she then comes back with the menu and again pointed and said so it says this meal is only 12-3pm, you need to order something else. I just looked at her and said its ok we will go somwhere else. She then said well i already put her drink through she needs to pay for it, my mom then paid $6 for a small chai latte and we walked out. before walking out my mother said, is this place under new management and another lady behind the counter who was really nice said yes it is.
We ended up going to Georges which was amazing, should have just gone there to begin with!
shocking service, very expensive!

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