AVOID AVOID AVOID

Hany and his team were contracted to replace damaged Tasmanian Oak boards and re-sand the entire house (130sqm).
The quality of the work and the entire team’s overall professionalism was horrendous!

Hany and his team were given three attempts to correct shoddy work.
After three attempts, Hany assured us the quality of the work completed was the absolute best possible outcome.

Unhappy with the result, we ended up getting an independent report completed by the ATFA (Australian Timber Flooring Association).
In that report it states the work completed does NOT meet industry expectations or Australian Standards.

Issues included, but weren’t limited to:
- Ripples and rough texture across the surface of the floors
- Visible roller lap lines in the coating
- Varying gloss levels in the coating
- Visible Sanding marks
- Sunken and missing filler
- Finish imperfections on the staircase
- Over-sanded boards (now need replacing)
- Improper ‘replaced’ boards (i.e. tongue & grove missing – causing vertical movement).
- Instead of staggering boards (for install), simply cut a line into the entrance way and started again (photos below show what i mean).
- Polish drip marks
- Polishing debris into the floors (hair, wood chips etc).

The ATFA report recommended that the ENTIRE house be redone.

On top of the horrible job completed – the team were extremely unprofessional.
They left rubbish littered all over the front and back yard, they left all damaged floor boards under the house, we found cigarette butts inside the house (on our newly sanded floors), and Hany himself sent us abusive and threatening emails.

Do yourself a favour and do NOT do business with this man.

Have a look at my google review for photos.