Data Retriever

4.9
based on 70 reviews

70 reviews about Data Retriever

verified email - 05 Jun 2015

Craig immediately understood the importance of recovering vital data from a failed HDD attached to an industrial analysis machine, and has obviously created a system of work that goes about methodically and meticulously rebuilding and recovering files - while keeping the customer well informed along the way - all at a reasonable price.
I have no hesitation in recommending him.

Data Retriever 05 Jun 2015

I appreciate your recommendation and thoughtful review here. Thanks again, Chris!

verified email - 12 May 2015

Craig is very professional, realistic & honest about his services and pricing. He kept me upto date in every step of the process! I Highly recommended his services!

Data Retriever 12 May 2015

Thank you kindly for your review, Jayr. It was my pleasure to assist you. -Craig

23 Jan 2015

Craig at Data Retriever was great with my data recovery and hardware issues. He was as quick and efficient as possible to have my computer back asap, with all data restored! Great to work with would definitely reccomend, such a high level of customer service.

Data Retriever 23 Jan 2015

Thanks for your thoughtful review, Lexi! It was my pleasure to help! -Craig.

verified email - 04 Jan 2015

Craig was unbelievable as he managed my expectations and then rebuilt and recovered 28 years of invaluable personal and business data. A highly skilled IT professional who promises what he can and truthfully states what he can not. Very highly recommended

Data Retriever 05 Jan 2015

Thanks a lot for your glowing review, Adam. Truly appreciated! -Craig

verified email - 29 Dec 2014

I unfortunately had to contact Data Retriever due a near simultaneous failure of drives in a RAID array (a replacement plan was in place but not yet executed after the first drive failed).

Craig penciled in to take a look at the drive on it's expected delivery date and immediately began work and kept me up to date with the entire process - I was surprised at how well he does the job and how easy it seemed for him!

I ended up with a critical database restored the very next day and the remainder of the data posted back on a new drive - very pleased with the result and amazed with the level of service provided. I would use again without hesitation!

Data Retriever 29 Dec 2014

It was satisfying to get this out so quickly for you. Very glad you're pleased and thank you for your review here! All the best -Craig.

22 Dec 2014

Craig was able to retrieve the majority of files from a crashed hard-drive which had already been fiddled with.. he provided excellent service and communication, even chasing up the postal service for a lost parcel. Highly recommend!

Data Retriever 22 Dec 2014

Thanks for the recommendation, it's truly appreciated! Cheers -Craig.

18 Dec 2014

after a week or so of not being able to get my accounting program to open, craig went out of his way to help me. but not just help, he is probably one of the most courteous and professional i have had the pleasure to deal with, and he somehow managed to make computer talk make sense to me. thank you craig. you will be my first call if i ever find myself with corrupted files again.
cheers

Data Retriever 19 Dec 2014

I appreciate the feedback, Terry. Sounds like everything worked out - I'm relieved for you! Thanks again for your note here! -Craig

Anonymous
verified email - 30 Nov 2014

Data retriever has helped us for more than one data recoveries, I have always walked away extremely happy.
Craig always goes above and beyond and makes sure the is no leaf left unturned.
I am always kept up to date with the progress of the task at hand.
I would never hesitate to recommend this service to anyone who is looking to recover data.

Data Retriever 03 Dec 2014

Always a pleasure to help you and your clients. Thanks for the review, it's hugely appreciated! -Craig

verified email - 14 Nov 2014

Craig (Data Retriever) was able to save 100% from 1 hard drive and 99% from a second hard drive for me. Most precious data (photo's etc) Both drives had been compromised and I was in doubt anything could be saved. He was able to give me back my memories.

Data Retriever 14 Nov 2014

Getting data back when it seems hopeless is one of my favourite things about running this business. My pleasure to help and thank you kindly for your review! -Craig

leanner20 14 Nov 2014

I am so very impressed with the prompt/friendly and efficient service given by you Craig. I was kept informed all the way through and felt very secure with the whole process. Will be definitely be passing your details on to anyone who needs your services, with full confidence.

verified email - 13 Nov 2014

To know that the Data Retriever service is there to help with my digital dilemmas is no end of comfort to me.
Truly, savers of my bacon.

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