BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

verified email - 15 Aug 2019

Indeed an awesome experience.First things First, experience was marvelous,delivery was flawless n express.Thanks for choosing express which is a promise for timely n careful delivery.One thing that concerns me slightly is the update on delivery status.I got the Order tracking information post the delivery.Suprised when i got the package when the statyus was still showing as "processing".Im sure you guys will iron it out soon.Looking forward to see n buy more good deals from you guys

05 Aug 2019

Great Customer Services and Value for money products. Highly Recommend. Thanks again for your help team

verified email - 12 Jul 2019

Great prices! Flawless return policies enable to continue to spend mine and my Company's money here. Beats the heck out of taking your chances on lesser-known sellers, including eBay! Keep up the good work.

verified email - 10 Jul 2019

BEWARE!!! DO NOT BUY ANYTHING FROM THIS COMPANY. Acting like it's in Australia but its Hong Kong company. DO NOT TRUST THEM!!! You will be waiting 3-4 weeks at least. After month of waiting and 8 emails I still have not received what I paid for. EXTREMELY DODGY!!! And from their responses they do not care about the customer at all. Just shop elsewhere because if you use this company you will regret it. Dont believe the good reviews etc. [removed comment]

Approximate cost: $500

maddiep 02 Oct 2020

They advertise on line that they have regional warehouses but they mean international warehouses. I thought I was dealing with an Aussie company.
I spent +$2500 on camera and kit. Got part, returned part (not reimbursed costs), and email correspondence was ridiculous.
#BecexTech#shoddy-company#poor-service

andyd503 24 Jun 2022

I'm sorry they ripped you off $2500 of camera products. I wish u seen my review b4 u ordered anything from them. Yes you are right. They are not Australian company at all. Products come from overseas Hong Kiong. Liars, cheats, scammers. Beware

verified email - 08 May 2019

Goods arrived in good condition in Sony box. Very happy with price and with cam. Took a little bit longer than I thought though . Would definitely buy again through Becextech considering I saved around. $300ish compared with local stores. You can't really argue with that !

verified email - 28 Apr 2019

Buyer beware!!!!
After many years of using this site, I am very disappointed with my recent order and how it has been handled.
In Feb 2019, I ordered a mobile phone worth $219, was informed phone was out of stock despite order being processed, was asked to pay $30 to upgrade to a model that was in stock.
Three month later and 30 emails, phone had not been delivered!
Told that phone was returned to the warehouse for wrong mailing address. I was asked to pay an extra $30 for reshipping.
This week and 4 months after my initial order, I was informed that my phone had been LOST by DHL and there is nothing Becextech can do!!!! I have spent $219+30+30=$279, 4 months later, no product delivered!!

biancam736 30 Apr 2020

depending where you are i would lodge a formal complaint with Fair trading for your relevant state ASAP.

maddiep 02 Oct 2020

Matches my poor experience. My purchase was +$2500 for camera and kit.
Really poor company thats misleading people into thinking its an Aussie company. Their regional sites are international sites.
#BecexTech#shoddy-company#poor-service

verified email - 16 Mar 2019

Product features and function represented correctly, pricing accurately stated, shipped on stated schedule with quoted terms. Would use Becextech again, and have already recommended to several friends.

verified email - 12 Mar 2019

Good price, good website. Received the camera promptly, but not the spare battery I ordered. When I followed up a few days later, I was told that it was out of stock and I was offered a refund for the battery, which I accepted and received promptly.

verified email - 15 Feb 2019

I paid close to 900 dollars for a Samsung Galaxy S9. I was promised the phone would arrive in 3 to 4 business days but three weeks later, it still hadn’t arrived. Imagine living without a phone for three weeks! I sent them about a million emails and received nonchalant responses from them. I even followed up with the courier company every single day even though it was not my job to do so. After an investigation, they admitted they lost my phone. They are refusing to pay me my money back. I’m absolutely pissed off and will launch legal action against this company. I want my money back!!!

maddiep 02 Oct 2020

Its a shoddy company. I was requested to return items then the refused to reimburse me.
#BecexTech#shoddy-company#poor-service

verified email - 08 Jan 2019

Have been waiting since 21/12/18. No tracking number yet. I email them and ask and they don't give clear replies. I regret purchasing from them and warn others to stay away!

Approximate cost: $400

maddiep 02 Oct 2020

I regret my purchase too. My camera and lens kit was +$2500 and nothing but dramas, emails, and no resolution.
#BecexTech#shoddy-company#poor-service

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