Paint and glue left all over the inside of my drivers side of the car interior after repairs were completed. When the issue was brought to the managers attention after I called and complained, the manager did contact me himself and organised to have the car cleaned. It was great how nice the staff were when fixing the problem, even offering to drop off and pick up my car so that the clean would not inconvenience myself.

While the majority of the time it was easy to communicate with the reception staff, I did find on 2 separate occasions that I was told the staff left me voicemails and sent me text messages to deliver information, which was never recieved. This was frustrating because I know there was no problem with my phone. But it was good that this only happened twice, and all the other occasions I recieved calls, messages and voicemails without any issues.