Reviews by patriciac414

This review is for Modern Medical, Caroline Springs VIC

08 Aug 2022

I have been going to this practice since 2018 and I have never had an issue with the staff. The only thing is getting an appointment with my regular doctor as she is often booked up. I had an appointment today August 8th and I mixed up the appointment time so I arrived 45 minutes early. The receptionist was very helpful and asked me if I would like her to call my doctor to see if she would see me earlier, That was great customer service!. Luckily for me, she could. Dr Bergman always welcomes me with a smile, she is very knowledgable and thorough. I find that she
listens to me and refers me to see a specialist if the need arises. Last year she supported me through a serious illness and wrote a letter for me to take to The ER so the doctors would take my health issues more seriously as I had been admitted on four occasions with no conclusion to what was going on. It turned out to be very serious and a matter of life or death. I could not have asked for more support from Dr Bergman. Thank you so much.

Special Offers