These idiots have failed to send me the correct item not once, but twice. I ordered a VGA-to-HDMI converter.

The first time, I ordered from them directly, on their eBay store. They sent me a composite-to-vga adapter. They then proceeded to be evasive when I asked them to send the correct item, promised to send it once I confirmed my address, and then went completely silent when I asked them if it had been sent and for the tracking details they promised. I engaged eBay and they promised me a refund.

The second time, I ordered from Kogan. Imagine my surprise when a parcel showed up from Panatech again - with the incorrect converter inside, AGAIN. THIS time, they sent me a 4-way VGA splitter.

I don't know who is running this place, but they do not know what they are selling. They are literally sending out random adapters, as if they are all inter-changeable. They are also IMPOSSIBLE to speak to, which goes to show their customer service skills are as quality as their knowledge of technology.

Stores like this are the reason so many Aussies go to china for their electronics. AVOID PANATECH LIKE THE PLAGUE.

Approximate cost: $45