Reviews by lauram151

This review is for Belmont City Medical Centre, Belmont WA

verified email - 25 Jan 2016

WARNING: Upcoming scathing review. If I could give this place a negative star rating, I most certainly would. I haven't had pleasant dealings here in the past, but tonight's experience has been the final straw. I book an appt for 5pm, and at 5:20pm (I understand this is generally the norm), I finally get called by the doctor. I sit down, and tell him I'm there to renew my script for the contraceptive pill, and he immediately tells me he can't prescribe me the pill because of his religion. He promises me he will have another doctor see me within 5mins. I say ok, and go back out to the waiting area. Please keep in mind that when I booked this appt online, I clearly wrote in the box provided that this appt was for a renewal of my pill script - why do they even have that box if it's just going to be ignored?? So 20mins later, I'm still in the waiting area. I've been very quiet and very patient. I ask the receptionist how much longer it's going to be, and she says it won't be long, the doctor has my file and I will be next. ANOTHER 20mins later, I have had enough. I see yet another patient being called in before me, the waiting room is practically empty now. I tell the receptionist that I'm going, I have been in the waiting room for over an hour, and that I had given prior knowledge of the reason for my visit. She just looks at me and says, "Ok, I'll cancel your appt". Thanks for absolutely nothing, Belmont Medical Centre. I've left my dog sitting outside in the heat for an extra 2 hours so I could waste an hour sitting in your heinous waiting room. You think that just because you're bulk billed your patients don't deserve respect? Get real. Your lack of care or consideration is disgusting. Don't worry about responding - there's no way I'd ever come back.

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