I was at the Chadstone store with my daughter and niece who are both around 2 years old. Both were supervised at all times and were allowed to touch the toys but we made sure that they played gently. We are Asian. Another Caucasian child was allowed to play freely by staff. However, whenever our children touched any of the toys, it was removed from them. A dollhouse was taken from the floor where they were playing and removed to the counter. A trike was tied up, even though they were only sitting on it and not pedalling through the store. This is in contrast to our experience at the Bourke Street store which has always been professional.

Approximate cost: $40