purchased a Tineco Vacuum (top of the line, over $1,100 Vacuum) from a Godfrey's store approx 2 years ago, since purchasing this there have been ongoing issues with it from compartments breaking, numerous clips breaking (multiple times, even after repairs) as well as major issues such as a faulty motor. I have been back and forth with their "customer service" team who by far, is the worst "customer service" experience I have ever had. They do not take accountability or responsibility for their faulty machines despite "consumer guarantees" they are rude, condescending and do have no empathy or care for customers who are going the ones facing these frustrating situations. I have reported Godfrey's to the ACCC as they refuse to support their customers and uphold their requirements under consumer law. Again, save yourself the time, hassle and stress and NEVER purchase from Godfreys

Approximate cost: $1100