I used Ownit to do the conveyancing on a property I sold, it started out quite well with fantastic receptionists and things rolled along quite well right up until sale day ( or what was supposed to sale day ) it happened to be on a Friday before a long weekend and I heard nothing about the sale going through ok and I checked my bank to see nothing, I rang numerous times but no answer, next morning I rang the real estate who informed me the buyers had an extension till Tuesday and we’ll that was news to me! So on Tuesday by 10.am I still haven’t heard anything so I ring Ownit to be told they got my message and had looked into it and they had sent me something but it went into their drafts and that’s all she said!!!! So then she informs me that 2.00pm today the settlement will go through and they will definitely let me know, so here I sit at 4pm after leaving another message earlier and no one returning my call wondering what’s happening now……… finally at 4.35 a young lady rings to tell me it’s gone through ….. I’m so angry and upset…… communication is so important in business and making all customers feel valued which I surely do not feel……. Do you think I will sell my next house through Ownit…….. Hell no