We've bought the bulk of our baby needs from this store on 2 separate occasions and have found their service and price is as good as you'll get anywhere. With the sheer volume of stores around, internet options and the competitiveness of sales especially during Xmas/Boxing Day, this store is still our 1-stop shop.

We live way out over the west and have found that checking the prices out our way and then coming to Baby Train still works out cheaper for us. They don't ‘do' sales like the way most stores do eg. Boxing Day sales but they will give you the best price they can if you just ask them so don't get put off by the ticket price you see around the store. We found that we walked away with prices equivalent and better to other Boxing Day sale prices. The owner even gave us a further discount as he was putting the items through on the register and on 1 particular item, he gave us a slightly better price than the cheapest we could find on the internet.

What we love is that it's a family-run business and the level of service and care the staff take in explaining the differences in products/brands is second to none. And they don't necessarily recommend the most expensive items either.

We were served by Lynne both times and she offered us advice based on personal experience, having a few grandkids herself, and could really help with why she would recommend a particular carseat/baby carrier etc over another brand. It was all really practical and valid points she made and although we've had helpful assistants in other stores, we would rate her knowledge level and general customer service approach the best we've come across in the many many stores we've been to.

Thank you to Lynne and Todd for making this as stress-free as possible as we didn't have to run around to all different places to get different items and we feel that the items we've purchased have been tried-and-tested to be the best available, whilst paying very reasonable prices for them.

I bought a Spreets vouchers after my sister had a very good experience with them previously. I must say I was still a little bit cautious as there were some less than happy customer reviews so I walked in with some wariness but walked out 2 hours later a very satisfied customer.

I was able to get an appointment the very next day after the voucher closed and I was more than thrilled with my cut and colour. The owner was upfront when I booked and did advise that there would be an additional charge if I used more than 1 tube of colour (which I didn't in the end as I had my hair cut just below the shoulder) and confirmed that there would be no additional charge for toner as a lot of these vouchers then to not mention in the fine print.

The stylist, Charlotta, was attentive and professional and really listened to what I wanted and I ended up with a cut and colour that was low- maintenance which suited my lifestyle. I also really liked that she didn't try to push me into buying the products that they use (all Aveda, which I loved anyway) as a lot of hairdressers tend to do to make a sale.

In the end, I was most impressed that while she had another customer waiting, she still took the time and care to make sure that we were both happy with the result- I've seen too many hairdressers rush through one customer to get to the next.

I was most impressed that they really made an effort and treated me like a full-price paying customer rather than just someone who'd gotten a really good deal and therefore deserved less in the customer service department. I would definitely come back again.

Approximate cost: $79