Had my hair done yesterday and OMG, for the first time since I can remember the salon staff was actually worried about not hurting you when brushing your hair, there was no pulling and brakeage, just good old gentle brushing. 
Jack, who was the amazing hairdresser who did my hair, was absolutely great. He is kind and super polite, always with a smile on his face. As we were talking about the colour I was looking for, he rushed to get his phone so we could look at some pictures, it totally exceeded my expectations.
Fair to say my hair looks amazing and it feels amazing. It turned out exactly how I wanted but could not properly express in words, it was like Jack was reading my mind.
My search for the perfect salon is now over, I found Harlow Hair and Body and, the best of all, I found JACK!!