Reviews by issyl

This review is for Wilson Parking, Perth WA

verified email - 29 Sep 2018

This review is for Darling Harbour , Sydney. Stayed at the Ibis in Darling HarbourSydney but unfortunately selected a ticket on entrance to car park. Flashing sign $25:00 night parking. At boom gates noted must exit by 4:00 am. Ok thought would have to pay $25:00 plus $38:00 When exiting at 10:00am. The charge was $76.00. Equivelant to two lots of the full $38.00 fee. We paid fee but then couldn't find car. Two phone calls to listed help line = no help as it was a weekend. Contacted someone through help button couldn't make then understand predicament - no help. Found a woman at boom gate = help! Two staff members knew we were distressed and looking for car. Asked for waiver of extra $16:00 fee that was now due because we had stayed longer than the allowable 20 minutes to exit after fee payment - despite two staff being aware we were so distressed. Total cost for 10.30 pm til 10.30 am was $92.00 far cry from the $25.00 night parking fee sign that attracted us. Or the $60. Fee the hotel would organise, The 4am sign not being visible until hemmed into the boom gate is false advertising. Cost as much as the room for the night! Visiting from interstate - left a poor impression of Sydney - fortunately in a position to not usually require parking station services.

Approximate cost: $92