I purchased a litter box for two cats online and we thought we had purchased the dark grey colour (which was advertised). It came in the post and was a tacky bright blue colour. I called up staright away and asked if we could swap the colours over and the customer service lady said that in small print it clearly states colours may vary. The print was small and very misleading- to post it back it was going to cost more than the litter box itself.

Very unhappy with the customer service and the advertising of this product and the way in which I was to return it.

Probably wont buy off this website again... very disappointing