UNPROFESSIONAL and cost me THOUSANDS of dollars and needless stress.

I made the mistake of using this company (based in Beenleigh Qld) and paid the price.

I refinanced my house and simply added my wifes name, a simple process that apparantly was too challenging for OwnIt Conveyencing, which saw me pay out over 6.5 thousand in stamp duty fees that I was exempt from.

We all make mistakes -but :

-Did they apologize? No - when I alerted them to their mistake their response was "Oh thats interesting", Whilst the office of state revenue advised that the ownus was on them to fix the issue, OwnIt took no ownership of their mistake and stopped answering emails.

- Did they attempt to fix the issue? No - Multiple emails ansd calls went unanswered- they were always 'Unavailable' and never returned contact.

- Where they professional? No Every step of the process took way longer than it should have and required me to constantly chase them up.
Something that typically takes under 2 weeks to settle took 6 MONTHS.

I wouldnt reccomend this mob to my worst enemy, If you use them, prepare to have ongoing issues for Months. YOU HAVE BEEN WARNED!

Approximate cost: $1100

Replaced my ancient, faulty air con with a brand new one at a great price, professional install and cleaned up job site before leaving. Highly recommended. AAA +++