Just grabbed a motherboard / cpu / ram from them. The motherboard turned out DOA, so I took it back for replacement.

First they wanted to charge $100 to even 'check' it, which I declined to pay as it was more than the cost of the motherboard.

They said they would 'check' for free, then they got back to me saying that it was scratched and that I scratched it so it's my fault and I wouldn't get a replacement.

Basically, as a 10+ year IT tech I have never in my life received this kind of absolute dreadful service, and lies. They are breaking the law in declining the replacement/refund.

Go elsewhere. Umart used to be good years ago, now they're just money hungry.

Approximate cost: $69