Park Hyatt facility, Melbourne. Entered at 4:00pm. Exited at 11:36am the following day and was charged more than the daily rate of $80 which was signposted at car park entry. The daily on-line rate was on $31. I was charged $94, cleverly done when hourly rates kick in after 6:00am the next day. Wouldn't have even parked there, was directed to them via printed instructions given to me when I arrived at my nearly hotel which apparently didn't have enough parking. Wilson says, "no affiliation with hotel, so no special rates". No time to jump on-line and book as car was parked in a drop off area at the front of hotel whilst I tried to check in. I guess this is what happens when a monopoly exists? When I contacted them, response was like speaking to a robot. No prospect of them reviewing impartially or applying judgement.
Difficult one in Melbourne CBD, but would recommend that you avoid Wilson at all costs. Unless you book on-line that is...
I would rather walk than ever use them again. Would give them no stars if the rating system permitted it.