Sick and tired of calling this practice and the phone ringing out. Not only that, I had a phone appointment booked in with Dr Kemi and she never called. This happened on a Friday so I had to wait until the Monday to follow up. Of course when I tried to call NO ONE ANSWERED. Wait times for appointments are far too long and when I go finally get to see Dr Kemi the appointment is rushed and I don’t feel listened to. She’s always so busy. It’s time to start taking on less appointments and spend time actually listening to your patients, and hire more staff to answer the phones! Preferably competent ones because the current receptionists often seem confused. I’ll be taking this further.