Where do I start. I had the worst experience with this company. My daughter broke her bedroom window, and I called this company to have it fixed. They quoted me a figure to which I accepted. A day later the owner, Wes, called me telling me that the price is actually $100 more than he had quoted me. I accepted. He showed up 4 hours later than our appointment without even apologising or giving me the courtersy that he was running late. Two weeks ago it started raining heavly in Craigieburn, and guess what? The window started leaking. I had to buy my own silicon from Bunnings to have it fixed. Avoid this company and the owner. Bad service, no punctuality and no fault ownership.