I had a big house done with timber blinds, about 20 doors and windows. The sales person was quick to come out and quote us but they were about 6 weeks late on getting them delivered. Once installed (by a moron no less), within a day the pelmets started falling off and crashing to the ground, we noticed the sides of the pelmets were missing and the blinds were all at an angle when you pulled them up... so they looked crap.

Called them for a service call, left 20 messages (could have been more) and after 8 weeks of arguing they sent someone out. He basically told me thats how the blinds are and you are stuck with them. After another 6 weeks of calls they sent another team out who said they are faulty and would come back to fix them the following week. 3 weeks later and nothing. I called their service staff a number of times and was told they would call back (Spoke to Alex, Mia and now Sharon). They never did.

They have the worst service ever, once they have your money they dont care about you. I would NEVER reccomend getting them. You might save a few dollars to start with but i have spent hours on the phone to them and have had to take 3 days off work for them to come around. Spend more and get something quality.

Approximate cost: $5500