Reviews by wigwigv

This review is for Burbank, Altona VIC

verified email - 26 May 2017

I have signed contract with the company some time June last year. The sales person was very good and detailed. Then comes the delay December I was asked to clear the site for building. The site supervisor told me not to call him as he was on top of things by several steps. I told him my concerns.
After the site was prepared he told me my site is 400 mm lower than the neighbors. He has been there with the company only for few months. I boil it down to inexperience. It looks like the company changes staff very quickly.
I was introduced to a CRO who replaced the former CRO so I had a talk with her about my concerns but she only knows little things. Easily she would pass it on to the site manager who does not want my calls.
It will take 6-8 weeks to do the plan again, very sloooow . The project manager only got note of it after we raised the issue for 3 weeks. What builder would make a mistake like that!
So far no house and I am paying mortgage for the land since December.
Meanwhile the water is being pilfered by other builders in the area due to construction delay.

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