Reviews by vlad5

This review is for Sew Fix Sewing Machine Repairs, Carrum Downs VIC

verified email - 17 Oct 2016

I used Sew Fix 1.5 months ago for an oil leak in our overlocker sewing machine. They provided me with a 3 month warranty on their work, however after a little while I noticed the leak wasn’t fixed. I contacted Sew Fix and they promised to come by the next day to inspect the oil leak. They never showed up and never called me. I tried to get a hold of them over the next two weeks leaving him multiple voice mails. I finally called from a private number and the service technician who I was dealing with picked up. I asked him why he was ignoring my phone calls and why he had not showed up for our scheduled appointment and he just rudely hung up. I have never experienced such poor customer service in my life. I would not recommend a business that treats it’s customers so poorly and has such low quality workmanship.