The food is good but the service has deteriorated recently for ordering takeaway. We have been getting takeaway from this place for many years. However more recently wait times have increased. (Usually they say the food will be ready in 15 - 20 minutes. But takeaway customers seem to get "pushed back" if the "in shop dinning is busy". Today we waited 30 minutes.

We went to the shop to place the order to make sure communication was clear. We stated our order several times (by name and number). The workers have fairly poor English but confirmed our order. (My friend was with me and we both heard the order being read out and it matched what we wanted.) We ordered and were charged for honey king prawns.

When we received the takeaway they said "honey king prawns" but when we got home we discovered it was "honey chicken". I called to tell them they had made a mistake. They said it was our mistake and if we wanted the "honey prawns we would have to pay for it". I checked the prices on our takeaway menu and we had been charged for the king prawns not the honey chicken. The shop wasn't even prepared to give us a refund for the difference in the costs.

They seem to have lost their way in making profits and have forgotten about the service. We were regular customers but aren't going back. . . The honey prawns were supposed to be for a special birthday dinner and we ended up being disappointed.