I had ordered among others, a One Size bamboo nappy + the matching booster, however received the wrong booster. I was initially annoyed but I emailed Nip Naps to see if anything can be done about it and got a prompt email from a Louise the next day. She was very honest and said something must have gone wrong with the packing, as she had another customer with the same problem as me and assured me she will send the correct one through the post. Best customer service ever, not to mention the superb quality of nappies!

Approximate cost: $50