Reviews by suec845

This review is for Alcom Security Pty Ltd, Tanah Merah QLD

verified email - 18 Feb 2020

Very poor customer service. Had Crimsafe installed but the follow up for warranty is very poor. First warranty check they cancelled & did not re book. I had to chase them. When they did show up they said the window was showing signs of corrosion and that was it. I had to call them back 3 months later to say its getting worse. They took pics & said would lodge a claim with crimsafe and that was 3 months ago. I called them a week ago & sorry to say, still waiting. Will never recommend or use them again.

Approximate cost: $600

Special Offers