I have been a nervous dental patient since a bad experience in my teens. As I didn't really look after my teeth when I was younger I have had extensive work done over the years, none of which I looked forward to! My first time at at Concept was about five years ago when I turned up with a toothache I could not ignore any more. That initial experience removed the fear and I have been back for regular visits. This is a very professional practice from the reception staff to the nurses and the dentists.