Totally degusted. Swana an employee, had a look at a photo I brought in. I asked her to only hand dry my hair. The cut was nothing like the picture. The photo clearly showed flcking out. So she decided to cut it under. And then blow dryed it with a brush. It did look nice when I left. It wasn't until I washed it and then cryed. Went today to see [redacted personal identifier] and her. I was willing to work with her to get the style right. She did not want to work with me on it and just wanted to parm be back onto [redacted personal identifier]. This hairdresser did not listen to the customer. I paid $81.50. I am getting it fixed next week for $30. My new hairdresser told me it was an easy cut and could see what she hadn't done. I am asking for my money back..

Approximate cost: $81.5