athetic clinic with poor customer service staff at reception ( absolute lack of sympathy), and doctors refusing to see patients. My mother was suffering from pneumonia and we came in specifically to see a shrilankan doctor ( Anusha) and she refused to see us for the rest of the day simply because we were a few minutes late. I explained to her that my mother was specifically asked to see her and was not able to walk up quickly due to her illness but she simply refused. Pathetic view to patient care. Still waiting after 1.5 hours to see the next available Doctor. Anusha ( I was told later by reception) has to pick up her child so she has to leave each day between working hours and cannot be flexible with her patients. Absolutely pathetic level of patient care and sympathy shown.