Reviews by sc487

This review is for Scarboro Toyota, Osborne Park WA

verified email - 03 Feb 2022

I was trying to buy a used vehicle from them and it seemed to be progressing well until I got the third party inspection report.
Despite the fact the vehicle has supposedly been serviced the oil was black and level low, the tyres were unevenly worn, wheels not aligned, clutch fluid old and dirty, etc
There were also some fairly major aesthetic and presentation issues that were not made clear to me in phone conversations or the online ad.
They also tried to sell me a "nationwide extended Toyota warranty" on a 25 year old vehicle which my local dealer informed me does not exist as they presented it and also contrary to their statement does not fully cover parts and labour.
I made the salesman aware of these issues and he kept trying to put me off and get me to reconsider. he would not negotiate price despite the fact that the vehicle was not a condition I would have bought it.
they then offered to fix the roadworthy items which should have been done anyway but no discount, would not replace other parts that I would have expected to be done and would not take the warranty plan out of the contract
I then had to go through a day process to cancel and get a refund which they were very reluctant to give and still have not sent a receipt so I cant tell if the money was returned.
DO NOT DEAL WITH THEM IF YOU WANT HONESTY!!!!

Approximate cost: $30000

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