One of the worst customer service experiences. Based on the good ratings and one good experience for us in past, I gave this shop 2 suits, few ties and a jacket for cleaning. It came up with exorbitant bill where they charged almost $5 each for a tie and almost $100 total bill together. When I questioned the man on price, he relented and reduced the charges for ties, Pheww. Finally after few days when I went to collect the clothes, one of my suits was being given me back as is. The small oily spot on right side chest was as is. It was as clear as sun light but these guys had missed it. I showed them the spot, they made some lame excuses but agreed to clean again. My God all horror stories came true when I went to collect this suit next time. It is(was) my favourite suit, bought overseas and quite expensive. To my horror, in place of the spot now there were shredded remains of cloth. I complained to the man but he was making excuses now that it was given to him as is. And dishonest man was claiming that he had accepted an already damaged suit to clean. I am waiting for the pandemic period to subside and then take this matter further for appropriate penalties to this shop and suitable compensation to me. Meanwhile PLEASE STAY AWAY FROM THIS SHOP.