Absolute worst company to ever ever deal with! Biggest mistake of our lives. Every single thing was a major disappointment and was tested by independent companies to be BELOW Australian Standards. Henley tried to pass subpar work onto us on 3 occasions and tried to pressure us into signing for it! Then we were given ‘hush’ money because of the severity of the defects. Basically had to rip the entire house down to a shell and start again.. not once but twice!!! We’re currently on the third go at redoing the house and henley still can’t work out how to provide a simple single story house to customers!
Unbelievable joke!
We’ve had Metricon, boutique and Simonds homes site supervisors come to speak to us ‘off the record’ to offer us advice and explain to us the future impacts of the major defects henley are trying to force us to accept!
Do not ever build with this company if you expect a well built home and communication throughout the build!
It’s a miracle I live around the corner and can watch every single stage of the build.
Constantly being lied to by supervisors and admin staff and treated like dirt. Customer service??? What a joke!

Approximate cost: $310000