We were delighted with the result of our balcony-over-alfresco living space. Our existing 20yo deck was too small and too exposed, with the balcony overhead causing weatherproofing issues downstairs. Mr Verandah demolished the balcony and roofing and rebuilt it the way it should have been done the first time. The result is an inviting, practical, all-weather space that we are getting much more use from already.

The lead-up to this project took several years, with builders and designers rejecting the job (too small), failing to show for a quote, failing to provide a quote after showing up, failing to listen to our needs, or charging for work either not agreed or not delivered. Mr Verandah showed up as promised and delivered a design and quote that reflected everything we'd mutually agreed when we met.

Chris was crystal clear throughout the design refinement and signing and made sure we understood everything.

The team of Cooper and Mason were hardworking, courteous, and respectful of the property, protecting our trees and piling rubble out of the way. At the end of each work day, we still had optimal use of the back yard. At our instruction, they made practical re-use of the old timber, taking care to blend old and new where they could. Mr V's sub-contracted trades (plaster, electrical, painting) were equally good and worked conflict-free around each other.

Unlike some our previous building experiences, Mr Verandah were spot-on with their definition of 'done', which is not just when the building work is approved, but when the site is clean and the client is happy. There were many little things they just fixed, which we might not have even noticed. Mason put in so much overtime cleaning the site, touching up, and finishing the small things so we would have full use of the space for Easter.

The reference clients we spoke to before we signed were delighted with their spaces, and so are we. No regrets.