VacuumSpot

4.9
based on 1231 reviews

Customer Approved
“We make customer
service a priority”

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1231 reviews about VacuumSpot

30 Nov 2013

Very impressed with the helpful tips and prompt service in delivering the wertheim part that I needed

Approximate cost: $30

VacuumSpot 02 Dec 2013

Thanks John,
Genuinely happy to get you what you needed (including advice)

verified email - 21 Nov 2013

Thank you so much to Alec for all the help and assistance given to me in ordering the correct part for my vacuum cleaner. Your company gives very prompt and efficient service.

Approximate cost: $30.00

VacuumSpot 25 Nov 2013

It's genuinely a pleasure, thankyou for your kind review.

verified email - 12 Nov 2013

The team went out of their way to advise us on a simple matter, and ensure we purchased usefull parts

Approximate cost: $35.00

AlecN 12 Nov 2013

Thanks Tonyb25 we really appreciate you taking the time to give us a "thumbs up"

verified email - 09 Nov 2013

My online experience just got better such a great company to deal with.
I ordered my vacuum part it arrived so quickly and I saved heaps as Wertheim parts are usually expensive.
I will use them again and recommend them to everyone
Thanks Vacuum Spot

Approximate cost: $140

AlecN 09 Nov 2013

Thankyou so much for this review, I am so pleased we were able to win you over :)

02 Nov 2013

I have used VacuumSpot twice now and i can not say thankyou enough for the parts and service they supply. I love my Wertheim Vac and it has been great value and great service from Vacuum Spot that has allowed me to keep using it. The videos and simple honest advice is second to none

Approximate cost: $200

VacuumSpot 04 Nov 2013

HI Joe,
Thanks so much for taking the time to review us. It truly makes our day to get a great review.
Alec

01 Nov 2013

Shipment received this morning. I was actually blown away how quickly it arrived. Before contacting you guys I spent 3 weeks being given the run around by a major bricks and mortar retailer and getting nowhere fast.

VacuumSpot 01 Nov 2013

Thanks for this review I really appreciate you taking the time to spread the good experience - Alec

verified email - 13 Oct 2013

Exceptional over the phone service, very friendly, part received very quickly and well packaged would definitely recommend to everyone. Overall a very satisfying online experience

VacuumSpot 14 Oct 2013

What a glowing review, thankyou very much it is genuinely appreciated.
Regards
Alec

11 Oct 2013

I was looking for a part and searched online, ended up on the phone with Kerry and everything just got better from there, well done for making it easy for me.

Approximate cost: $80

Anonymous
11 Oct 2013

THANKS VERY MUCH for the great service.....I ordered my vacuum bags and accessories late Friday and they arrived early Tuesday. I was so happy at how quick and easy it was. I will definitely be using your site again. Congratulations on running your own business. The video on your site made me feel comfortable I was dealing with great people who are passionate about their company.

AlecN 11 Oct 2013

I really appreciate your review, we genuinely are passionate about our business and love making those videos.

verified email - 23 Sep 2013

I am a long-standing customer of VacuumSpot. It all started with the replacement motor in my Electrolux vacuum.
With the assistance of the most informative video instruction, I managed to replace the motor.
The video instructions were a step-by-step instruction DVD covering every detail needed to dis- and re-assemble the complete vacuum cleaner.
Just recently the hose broke away from the handle, a complete replacement hose was ordered and arrived in amazing time.
After this the powerhead electric motor burned out, once again without any problem identifying the part on the website a replacement was ordered and promptly delivered.

Ordering parts from and dealing with VacuumSpot is easier than going down the street to buy bread and milk.
I will most certainly get some advice from VacuumSpot before purchasing my next vacuum cleaner, in the meantime I have learned how to look better after a vacuum cleaner.

Approximate cost: $150.00

VacuumSpot 23 Sep 2013

Thanks for this review, I really try to offer great service. I am especially pleased the videos have helped you, I genuinely love making them.
Regards
Alec

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