Toy Universe

4.7
based on 82 reviews

82 reviews about Toy Universe

verified email - 16 Nov 2015

The delivery service is poor. Only after ordering the item I realized I forgot the street number, so I tried to modify the order but it was not possible. Then I said to myself: "the street is not long, just a hundred metres, they will find the house anyway, also because they have got the phone number" . They even did not try to deliver the parcel! and now they are asking me to pay another 10 dollars for shipping.

Toy Universe 20 Nov 2015

Thank you for your feedback, and we're sorry to hear you weren't happy with the service. Unfortunately Australia Post cannot deliver to a street address without a street number nor can they go door to door looking for the correct recipient in metropolitan Melbourne. Unfortunately as your parcel has to be re-sent again a shipping charge is payable to Australia Post

12 Nov 2015

Excellent service and easy to register online from UK, no more having to pay costly postage

10 Nov 2015

Great, the process went like clock work, have no complaints.
Thank you for a prompt and efficient service

Approximate cost: $70

verified email - 05 Nov 2015

Fantastic speedy service, no fuss ordering and all toys in great condition. We bought Lego, and it was the cheapest online and in life cal stores at the time. Continue providing the great prices!

Approximate cost: $480

verified email - 03 Nov 2015

Amazing service! Clear email communication and prompt postage. One of the sets we ordered was incomplete, Toy Universe arranged for a replacement immediately and we didn't have to return the original set. Will definitely shop here again!

02 Nov 2015

Cannot fault the service I received - super quick and efficient. Goods arrived promptly and in perfect condition.

29 Oct 2015

I am always very happy with both the products and the service I receive when ordering from Toy Universe. Thank you.

27 Oct 2015

Pretty happy with it! The order was received within 5 days of shipping and packaging was fine. Good selection of products for kids of any age.

Anonymous
07 Oct 2015

The delivery was quick and it was a good reasonable price for be price and delivery I would buy from you again

Toy Universe 08 Oct 2015

Thank you for your feedback !

verified email - 02 Oct 2015

The products are wonderful the service is prompt it took 2 days from ordering my toys to delivery.
One very happy customer.

Toy Universe 08 Oct 2015

Thank you for your feedback !

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