Think Conveyancing Melbourne

4.7
based on 123 reviews

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123 reviews about Think Conveyancing Melbourne

verified email - 09 Nov 2018

I would not recommend this company.
Very efficient to get my deposit money and then nothing after that.
I was the one ringing to check on things & get things done.

Not once did my case manager say sorry for delays and mess ups .
Can't change mid dealings but can't wait until it's all over.
I deeply regret using this company!!

Approximate cost: $1200

verified email - 25 Apr 2017

So Think Conveyancing was competitive but not the cheapest and the service was reasonable but not fantastic.

Like most conveyancing firms, they give you a quote for the basic service plus search costs. Most people would just look at the basic "professional fee" because it is assumed that the search costs and ancillary services would be identical. Unfortunately not so.

Search costs are inflated by over 50% - i.e. a $18.15 title search is charged at $29.25, a body corporate search which is legislated at a maximum cost of $59 is billed to you at $92.05, and a $39.26 land tax search is charged out as $51.25. These fees relate to Qld at the time of writing.

In additions there are other extras. They charge $150 for the use of their trust account (which is discouraged). To avoid this they require YOU to arrange bank cheques for stamp duty, and settlement disbursements which in this day and age is crazy. When settlement occurs the transfer documents have to be lodged at the titles office. This is done by the bank if a mortgage is involved but if no bank is involved (as in our case) Think will charge $150 for the pleasure of handing the documents to the titles office and of course this means another bank cheque for the lodgement fee because they don't do EFT.

Other issues with the process was their initial standard letter that ignored changes we made to the standard REIQ contract (i.e. insurance, and building inspector) and provided unnecessary warnings for issues that were irrelevant - they obviously did not even read the special conditions in the contract. There were also numerous “optional” paragraphs which had not been amended or deleted and there are many [insert detail here] references.

We decided to do most of the searches ourselves and save money to which they objected but finally agreed but with a severe solicitor warning letter. They also (after discussions) agreed to wave the $150 fee to lodge the transfer documents.

To be fair most solicitor firms inflate search costs which is infuriating, and the actual job they did (performed entirely by a conveyance clerk) was fine.

Just be very aware of the total cost when comparing costs, check if they will use a trust account and accept EFT, and confirm the fee includes settlement attendance (without your necessary attendance) and lodgement of transfer documents.

It would be a bonus if your firm uses PEXA which is a National electronic lodgement service for property transfers. About time solicitors got into the 21st century.

22 Nov 2016

Thanks Naomi and team for a stress free experience when selling our property recently. Your professionalism and efficiency made the process easy for us, and the cost was amazingly competitive. Thanks again guys, we will be back!

verified email - 08 Nov 2016

Terrible!
First person that I was assigned wasn't there, wouldn't return my calls or emails. Left me hanging.

Second person wouldn't return my calls, had to chase them up every time, didn't seem interested, made it a more stressful experience.

Didn't do anything significant still charged me, would never use again.

02 Oct 2015

It was a sound decision to let Think Conveyancing take charge of the conveyancing steps towards the settlement of my old property's title to my buyer's name. I worked closely with Trinh with the Section 149 document. There was a lot of terms I couldn't understand and I am glad her lines are always open whenever I need help. Great service. Please keep up the good work. Thank you!

25 Sep 2015

A good friend of mine recommended Think Conveyancing when I asked him if he knows a conveyancer who could do the legal works for purchasing a vacant lot where I can construct my house. They kept me informed about the progress of my purchase and all the papers where sent to me in a neat and organized way. The price for their service is reasonable,too. Thank you for helping me.

25 Sep 2015

Think Conveyancing helped me transfer the documents of my property to the person who wanted to buy my house in Coburg. It was Trinh who assisted me all throughout the process. She was very knowledgeable and efficient. Very reliable service. I appreciate all your help. Well done!

24 Sep 2015

I sought Think Conveyancing's service to do the conveyancing works for the flat I've been wanting to buy in Melbourne. Chris answered my queries with clarity. It was a good idea that I came to them first before I signed the Contract of Sale because I got the chance to have him explain how the terms and obligations may turn out for me. He kept me up to date with the status of the purchase. I was also able to move in to my flat within the time frame I had in mind. Good job, Chris! I'll let my family and friends know about your services.

21 Sep 2015

Hunting for and obtaining my new apartment was a fun experience. Their staff was very friendly and accommodating. The insurance that comes with their service made me feel that the huge amount of money I'm about to invest in was secured and protected. I have no complaints either about their professional fee. Thank you, Think Conveyancing. Pleased to transact with you.

17 Sep 2015

There were 4 conveyancers who wanted to take on my purchase but I decided to stick with think conveyancing because the price was much more affordable compared to the three other firms. Their customer service was exemplary and they made me understand the steps in layman's term for I'm not that well informed with conveyancing procedures. It was also a great relief that they took charge with the bidding. Good service. Great team. Thank you and I will pass the good words about you to my friends.

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