Write a review

3 reviews about Southern Accounting Services

verified email - 25 Mar 2020

They have been doing my business accounts for years. I would not go anywhere else. Top notch accounting firm.

verified email - 23 May 2018

Run as fast as you can AWAY from this firm. They took 5 months to complete our personal tax returns which is a ridiculously long time. There were multiple errors made by them including basic mathematical errors and putting wrong figures into the return review copy. They took a long time to get necessary paperwork back to us when asked for it and we had to ask for it multiple times to complete the returns and review the work to see if correct causing the delay in finalizing them. Additionally we had to get the Tax Professionals Board to intervene on our behalf to get any of our rightful refund returned to us as they received it into their account without notifying us that this was the case and did not return any part of it to us within 14 days as they are required to do. We had to ring the ATO to even find out that our refund had already been sent out. I would never recommend anyone using this service. It has been nothing but a stressful headache dealing with them. I would put zero stars for quality, service or value but this system demands you put at least one.

It did take 5 months to finalise your personal and business returns mainly due to you taking three months to respond to our initial queries. By mathematic errors, you must be referring to the $1 adjustment that you demanded in part of your return (the $1 was due to rounding!). Your returns were further delayed as you frequently changed the financial information.
You could not accept our advice regarding non-deductible claims demanding that we lodge incorrect tax returns as other accountants had done the same!

You were perfectly aware from the start that we would not proceed with any work without a retainer or the tax refund being paid into our trust account.

After going through the TPBs code of conduct, you complained to the taxation board claiming that we breached almost every code in the regulations. The taxation board however found no wrongdoing on our part.

All in all, you are the worst client that we have ever encountered.

verified email - 04 Mar 2010

This taxation business is very helpful both with personal & business taxation. They take the time to explain & help you with what is needed & their fee is very reasonable.

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account

Need an expert?

Tell us more about your job and get quotes from local experts.