Very professional crew moved us from the Hills district to the north shore. Turned up promptly at 7 am and got to work straight away. Had 3 guys packing who all were very polite and efficient at their job. They called in a 2nd truck with no hassles and that sped up our day. Very reasonably priced and the owner provided all the information we needed. Good company to move with.

These guys were great! I have had bad experiences in the past and I was nervous to move again but they totally took control and were completely laid back and happy while being punctual and professional. Even when there were problems with my service lift booking they didn't get angry or frustrated and handled the stairs well :) They worked quickly and with absolutely no fuss. They were friendly and seemed happy to be doing the work. I will definitely use them in the future.

G-STAR AUSTRALIA trusted Platinum Removals with the relocation of our office to a new location and we could not be more pleased with the service, professionalism and effort shown by the team at Platinum Removals to get our job done. The relocation of the G-STAR AUSTRALIA head office was a large scale operation and was quite complex due to the nature of the items moved. Despite this the team at Platinum provided outstanding service and completed the job excellently. From fragile items to large heavy office furniture, everything was treated with the utmost care and the team met all of our requests and were complete professionals. Platinum Removals are highly recommended and we thank them for the professionalism and hard work they showed during our office relocation.

I chose Platinum Removals because they were excellent when my brother moved house. Mine and my girlfriends experience couldnt be further at the other end of the spectrum. We arranged to send a truck at 7am on Saturday the 16th June 2012. On the move date we waited until 8am for the truck to show up. We phoned to see where the truck was (as we were being charged $120 travelling time on top of the removal time). We were told we'll be phoned back in 30 minutes with an update. 50 minutes later we phoned back, because we had heard nothing. We were told that the owner would be getting a truck and doing the job himself and would be at our place at 9:30 - 10 AT THE LATEST. At 10am phoned us and told us that there's a problem with the truck to use and could not use it to come out. We were told that we could not be given an ETA but would keep us updated. About 11:30am without hearing a word, we phoned twice from my Girlfriend's phone and no answer. We phoned back using my phone that doesn't send a caller ID and surprisingly we got an answer on the 2nd ring. After talking for a couple of minutes we were told that a truck had been organised , and it would be there in an hour at the latest. At 1pm, an hour and a half later the truck showed up. The two removalists that showed up worked very slowly, carrying one thing at a time out to the truck. It took them 2 hours to empty out a one bedroom apartment, after we had rearranged everything so they would work faster, except the bed and the fridge onto the centre of the living room. There was 5 stairs for them to get down and it was 20 metres to walk to their truck. My Girlfriend was moving 6 kilometres away. It took the truck about 20-25 minutes to get there because they drove at 30kph the entire way through 50 and 60kph zones. Also it should be noted that they waited for about 5-10 minutes out the front of the old house playing on their phones. Upon arriving at Freshwater I phoned them because I was less than satisfied with the service to date. They did nothing but provide me with excuses for employees bad work and driving. I said it was a 3 hour job and that after all e were put through I was not paying for more than 3 hours work. They agreed to this price. While they were unloading the truck, we noticed that they had broken a mirror in half and they had sat the fridge on top of the fridge chord while it was in the truck. This caused the plug to be bent out of shape. The removalist bent it back to something resembling its original shape, however it is now difficult to get in and out of the wall socket. The mirror was brought to their attention and was replied with a shrug. The last 15 boxes and table were left in the foyer of the building and we had to struggle them inside after they had demanded their money and left. One of the most frustrating things about our experience with Platinum Removals was that we were left in limbo and felt we had to wait around at our apartment in case they showed up. Our calls weres also avoided and screened. The response to our concerns was nonchalant. We were very displeased with this experience, and I will not ever use Platinum Removals nor do I recommend them to anyone else to use.

Angela & Martin could not have been more pleased with the fantastic service provided by Platinum Removals. They arrived on time, had five hardworking and diligent guys (including the boss Marcelo) and displayed an exemplary work ethic. Nothing too much trouble. All furniture wrapped beautifully before loaded on the truck and any necessary disassembly and reassembly at the other end was carried out so professionally. Would recommend this company to anyone - in fact, we'll be using them again on our next move in the next year. Well done Marcelo and thank you very much.

These guys moved house for us last week, and ere very efficient and hard working. They were pleasant, polite guys and arrived looking clean & tidy wearing branded company shirts. I felt this gave them a professional image. They worked really fast - arrived just after 7am in Ashfield, had two trucks loaded, to Baulkham Hills and all unloaded/finished by 1pm - and that included them helping my husband put two beds together & moving a couple of things to different spots. The price was reasonable, they looked after everything - nothing seems damaged in any way. My only gripe was that they were a bit too keen to take everything, even things I had asked them not to load onto the truck (including my handbag, which had my phone, wallet, etc - and even my jacket). It was all found at the other end, but caused a slight inconvenience at the time. However, can't fault them for the job they did other than that! We were really happy with them & would definitely use them again.

We used Platinum for office removal. They accommodated us at a very short notice, were friendly, hardworking and professional. Pricing is affordable too. Can only recommend them.

Platinum service - truly! The three guys from Platinum, Vinnie and his two Brazilian team moved our entire apartment in one afternoon. Marcio, the boss, was helpful on the phone and arranged our move the day before - top marks for being courteous and pleasant at such short notice! They were all polite and friendly. They took great care of everything without any issues or dramas. There was no damage to furntiure or the walls moving in or out. There were a lot of steps at the new place but they did not once complain. They were excellent and deserve to get more business. Keep the formula you have Marcio - it is perfect. Great value and great service.

Good support and they keep you informed. Needed a few things moving last week at short notice, so I called them and they were promt. Yeah I'd recommend. Notbad pricing either.

We recently used Platinum removals to move out of our 3rd floor apartment. Marcio rang me just minutes after I applied for the quote on line and he accommodate my last minute moving plans. He is very professional on the phone and this was reflected in the move. With no lift in our apartment the 2 guys who came to our place at 7am sharp worked tirelessly up and down all those stairs for about 4 hours straight. They called me 10 minutes prior to arrival and had our things in the new place within 1/2 an hour.