141 reviews about Platinum Removals

KATFOR30
25 Jul 2014

We have used Platinum twice now after a disastrous experience with an Interstate mover. Platinum are professional, punctual, efficient and respectful of your belongings. All the employees we encountered were very polite and extremely hard working. They are fantastic value for money and take the stress out of moving. Can't recommend them enough!

Chacha77
06 Jul 2014

Got stood up by original removalists, but the platinum removals team too care of everything at the last minute. Romain and Augusto were awesome: fast, careful trustworthy and cheerful. Arrived right on time and did not much around. Will definitely use them again. C and X

vanart
02 Jul 2014

Marcio was very helpful when he called to discuss our move, and then Roman and his team on the day were fast, efficient and careful. They were friendly and hardworking, and even got our large couch out of our narrow little hall and doorway without incident. I have had bad experiences with removalists in the past, being slow and damaging furniture, but these guys are excellent, would certainly recommend them.

Minky72
20 May 2014

Fantastic, couldn't recommend them highly enough. Packed and moved us over 2 days, polite, helpful and efficient.

Andrewlin
17 May 2014

Called me on the day to say that the truck can only come at 2 to 3pm when we agreed in writing for the truck to come between 11 and 2pm. Argued with me until I sent them my email confirmation. The truck came at 1:20pm, used 4 hours to move 2 bedroom from parramatta to city, plus charged one hour extra for bad traffic to go home. I was not informed of this. Due to longer than estimated time this job took, I missed my lift booking time in my new apartment and was fined $100. One of the staff who came is not fit for the job, doesn't have muscle power. They also broke my TV cabinet. No compensation.

:)))
14 May 2014

ROMAIN and his team (Jacubo & Augusto) were incredible. They were on time, super friendly, incredibly efficient, careful, strong and fast. What more could you want in a removalist? They were even lovely to our little girl! They moved our family's possessions from the Eastern Suburbs to the Inner West in record time. We can't recommend them enough. Thanks guys.

jonnohowe
29 Apr 2014

Moved today, and just want to say, these guys were great, as good as it gets. They were ON TIME, 8am sharp. They were friendly, helpful and just there to do the job. Took care of all furniture and boxes really quickly. Very efficient, no stuffing around on phone, just there to do the job, so you can rest assured these guys aren't overcharging for poor service like a lot of removalists. I chose these guys because of all the quality reviews they'd had and they didn't let me down at all. HIGHLY RECOMMENDED. Thx again guys, really good job!

Skye & di
05 Apr 2014

Romain and James came to our little bed sitter in Surry Hills and help us move. Both the bed sitter and the Terrace House we moved to where tiny, so difficult to manoeuvre any thing bigger than shoe box to remove! Both the boys were so courteous, polite, efficient and personable it made the move so easy and stress free - almost a pleasure! At the new terrace house they had to put the queen mattress up over the second floor balcony to get it in and did it in with no qualms before I even knew! They also took apart furniture and reassembled it in a flash! I am from country NSW and felt so at home with their friendliness and professionalism! Thank you boys - job well done! Di Mack

Shaz gill
25 Mar 2014

Used Platinum Removals for a move yesterday, could not be happier. Michael, Marty and James were just the best. They were professional, polite and very efficient. They came, did their job and I don't think our neighbors in both properties even knew they were there. Would highly recommend them. The whole process from quote to the end was so professional. Some other removalist we used not long ago were loud, smelly, took the longest breaks ever). But not these Platinum guys. They were so efficient.

Tim Sydney
14 Feb 2014

Overall they are fairly reliable, and mostly did what they were asked without complaint - fairly flexible. However, for the price ($800+ / double the cost of many) they are not as GREAT as some people say : 1. They banged my trolley carelessly down the stairs, hitting it on each stair - instead of using their own 2. They taped up vintage cupboards that were already locked, damaging the paintwork 3. Even though I even created a clear furniture map for them, they put quite a few things in wrong place: - even put the lounge on balcony BACKWARDS (as unconscious as point 2) - put wardrobes in wrong places, necessitating me fixing by myself later 4. They complained they were hungry near the end of the work - well just ask for a break and stop the clock ! This just put pressure on me. Co-operative but for the price, not too much care.

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