Pacific Security Group

5.0
based on 37 reviews

Customer Approved
“We make customer
service a priority”

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37 reviews about Pacific Security Group

03 Jul 2019

very happy with the service and well priced. Andrew was more than happy and committed to coming back to ensure everything was working as we expected and taking the time to show us how everything worked. very professional and tidy installation and no surprises along the way. very happy with the outcome.

verified email - 11 May 2019

PSG installed a great and very reliable security system that allow mobile devices access when away which is very handy. Big thumbs up !!

Approximate cost: $1250

08 Jan 2018

I am writing this to express a thankyou to Andrew from Pacific Security Group for coming out to do a quote on security camera setup for our house.

Andrew had made the process a easy transaction the first time at meeting him at the door and going thru the whole process with ease.
His knowledge of the product and what is needed to do made it very easy for myself and my wife to understand. It was nice to have someone talk to us as a person and not just another number on the list to see. We have had other companies come out and quote but there service has nothing on what Andrew has to offer with his knowledge and great personality and getting the best price for us. It was also nice to have Andrew ask what we wanted and go thru it instead of just shown pictures of the product.  I would also like to say that on the day that Andrew installed the cameras he was very professional attitude with the work he had to do and would also like to mention Kylie for her professional
approach when talking to us with regards to the quote and pleasant  pesonality and have no problem recommending Andrew and Kylie from Pacific Security Group for the service that you they provide. 

Thanks
Nigel and Tammy Kemp

We are very grateful for your business Nigel and Tammy and thank you for being wonderful customers. Your peace of mind and satisfaction is what gets us out of bed each day doing what we love.

19 Nov 2017

PSG did a wonderful job in providing the correct system to suit my budget.
Right from the beginning when I was planning to install CCTV in my premises, Pacific Contro Group gave me technical proposal to suit my budget and explained all my queries.
Andrew did a thoroughly professional job and spent a lot of timewhile installing the cameras and the hardware and explaining the intricacies of the system.
He also set up the remote view in 2 of our devices so that we can remotelly watch the CCTV images from anywhere and we are extremelly pleased with the outcome.
Their customer service and attention to details was well appreciated by me and my wife.
I have no hesitation to recommend them to anyone who is consiering installation of security system in their premises.

04 Aug 2017

We can highly recommend Pacific Security Group. The installation is neat & tidy, excellent service at a very reasonable. 10 out of 10 for great team.

Thank you greatly for your review Allan. It was a pleasure assisting you with your new security alarm system.

10 Jun 2017

I can highly recommend Pacific Security Group, they have provided both a great product and fantastic service. The installation is neat and tidy, and all mess was cleaned up as they went.

07 Nov 2016

I can highly recommend Pacific Security Group. They provided a great product with equally good service at a very reasonable price.

verified email - 05 Oct 2016

Our CCTV installation went without a hitch. The install was neater than we expected. There was a problem with the Hard Drive and Paul replaced it the same day out of hours. We were very impressed with the level of service we received.

Approximate cost: $1600

Thank you for your business and review Darren. Enjoy your CCTV.

verified email - 20 Jun 2016

Highly recommended. They are friendly, polite, efficient and supply quality products and workmanship. After sales service cant be faulted either. Great team!!

Approximate cost: $3000

verified email - 27 May 2016

I was referred to Pacific Security Group when we moved into a new premises and our previous security provider could not assist us. It was a blessing as our experience with PSG has been nothing but positive since the very first phone call. Helpful, prompt and friendly, they have been a delight to do business with and if only all our suppliers were so efficient, running a business would be a lot easier! I cannot recommend them highly enough. I called a number of potential suppliers before being referred to them and was immediately impressed with their proactive and helpful approach. While I was waiting for other companies to call me back, they already had a system installed and running for us. I receive weekly open and close reports which helps me track my operations. I encourage people to sidestep the large brand names that offer only that - just a brand - and absolutely no service behind it. 10 out of 10 for these guys!

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