TCT are a booking service - they don't do the transporting themselves. So it depends who they manage to contract to do the transporting, and how good their communication with the contractors are. In my case, they were terrible, and very rude to me. I don't write many bad reviews (most are positive - see my stats), but TCT is easily the worst company I've ever dealt with.

Understand your concerns, I am sorry you had a bad experience but I have just moved my third vehicle with them and again I found them flawless - very friendly, accommodating & I got my car on time. The driver at the delivery end even moved my husbands unique car to allow me to get the new car in... He was great about it. He said he worked for Trade Car and it was their truck... I won't get involved in the politics but I would recommend them to anybody.

I had wished I read your review before going with trade cars transport. I had absolutely horrible experience from start to now and still problems yet to be resolved if it ever does. The delivery of my car was delayed by 2 weeks and now damaged. Apparently it was forgotten until I rang to follow up when it didn't show up on the agreed arrival date. They had subcontracted to some other company for the transportation and I was to call that company direct myself.

And when it finally arrived, I was shocked to see my once spotlessly clean and undamaged car was covered by bird excrement and grime so thick that it was almost not recognisable if it wasn't for the number plate. It incurred a big scratch down one side and other scratches else where. I had the delivery man make note of the damage on paper on the obvious scratch right at the time my car was dropped off.

Upon contacting trade cars, they quickly pushed the matter to another contact person, who is neither a company or an institute of any sort, but supposedly to be a middle man acting on behalf of trade cars for claims on insurance on which I had to pay an excess... and all contact I got was an email address.

And the more troubles continued from there. I had no reply until 2-3 weeks after emailing, then when I finally got a reply, I was asked to get quotes. Then I had further questions which were not answered for another 3 weeks.

Finally after forwarding the photos and the paper work, I was asked to see this man, who was from the company that was subcontracted to carry my car in the 2nd journey, for a "professional opinion". He was abrupt, and angrily denied fault that the damage was to do with transit.

Ridiculous as it is. The damages were there when my car was in the care of the transporting companies, and he could say it's not to do with transit?

A so call report was then given by this man from that transport company to the middle man acting on the claim, who then replied to me to say he will not pay for the damages because the report says the damage was not to do with transporting.

How can one give credit to a report made by someone who took part in the whole scenario of the damages made. How unjustifiable! It is clear that was their purpose was to deny blame as my paper work was completely ignored - their position was to deny all claims and so to not pay up for the damages.

For all who's reading, and I hope you do, find yourself a reliable transporter or else it will end up costing you too much, in time, headache, and money!

they are just a dodgy booking service that's all