BE AWARE My mum went in to check her lotto ticket because she won a few dollars on it. The owner Lucky took her ticket and yelled at her to get out of the shop. His wife is a tyrant too she will change your lotto numbers or the day you choose with different numbers or days. Go to a different news agency if you want quality customer service do not come here unless you want people who steal and cheat off you.
The male staff member is unnecessarily rude and lacks customer service skills. He was wearing disposable gloves to protect himself (reasonable given the current COVID-19 pandemic), however, he repeatedly blew his nose whilst serving customers and did not change his gloves or sanitise his hands. This made me uncomfortable as he was clearly displaying symptoms. When it was my turn to be served I politely asked if he could please change his gloves before touching the items I was purchasing to which he responded the register was unavailable to me and waved me away. To say I was shocked is an understatement. The staff member showed a complete disregard for the health and safety of customers and was only concerned with his own wellbeing. Beyond disrespectful.
Best Newsagency i have been to so far, great service great prices and great atmosphere. The staff member was happy to go over and beyond to get me my full shopping list
I have been to a lot of newsagency's in my time and this one stands out for friendliness and helpfulness. The staff always ask if you need anything else and say good luck after you have made your lotto purchases.
Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.
Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...
Upgrade Your Account