Mr Removalist

4.7
based on 57 reviews

57 reviews about Mr Removalist

verified email - 18 May 2015

We had Mr Removalist move us from a sixth floor two bedroom apartment to a two storey townhouse last weekend. We were very happy with the service provided. The two removalists, Ashton and Cody, were great and worked hard to get the truck packed (with barely a spare inch of space). They unloaded quickly and put everything where it needed to go and were careful with our belongings so we had no damage or dropped items.

Approximate cost: $650

verified email - 14 May 2015

I am surprised that this company has so many good reviews... It took Mr Removalist 4 hours to move a 1 bedroom apartment to a property 500 meters away at a cost of $450. One guy was mostly on the phone the other was also in no particular hurry. Property was damaged and of course all accountability denied (damage was there already apparently). I was also overcharged and it took 2 weeks for a refund only after threatening with consumer affairs. Never again Mr Removalist. Never again.

Approximate cost: $450

Mr Removalist 15 May 2015

Dear Annie (eddiee52)
We appreciate your time to write a review.
We are quite surprised at your review, as your move had difficult and narrow access being in an apartment block . You never complained to the staff about how long it took...actually you acknowledged the fact that they worked solidly right through. Your computer screen did have scratches on it and we confirmed with you...this was pre existing and not committed by our staff as we carefully blanket wrap all fragile items.
Yes, we admit that there was an incorrect charge on your bill (put it down to human error), and this was rectified and reimbursed into your account with receipt number emailed to you. We did not reimburse you because of your threats...we reimbursed you because it was every intention of us to do so as we admitted to the error.
Yours sincerely
Mr Removalist

eddiee52 28 May 2015

Anyone thinking about using this company get in touch with me and I will forward the email correspondence as well as a threatening text message my partner has received from this business, just so you know who you will be dealing with. Tony, instead of tyring to remove legitimate negative reviews and creating fake positive reviews on business review websites, you should think about using this time to actually run your business properly.

verified email - 10 Mar 2015

June 2014, moved us from a flat which with the only exit being 5 flights of stairs, and had no complaints at all. Bedroom furniture, sofa, TV unit, large TV, fridge, washing machine and plenty of boxes. The 2 guys worked non stop and were efficient and professional. Would use again!

Anonymous
01 Mar 2015

I had Dominic and Linley for home removal this week, the job was done faster than expected and the two guys worked superbly well! Very happy about the work they have done!

Approximate cost: $129

verified email - 13 Feb 2015

I would highly recommend Mr Removalist for any move that you are planning. I have used them twice for personal home moves, and twice for business. All experiences from the booking to guys arriving, packing and unpacking is done professionally and with genuine courtesy. The latest move was last Friday around midday on a hot 30 something degree day, Cameron & Darryl arrived, introduced themselves and just got to work. There was no mucking around, packed and loaded with care and before we knew it we were unpacking at the new house. A very trustworthy company who I would be happy to use again and recommend to anyone looking for a moving company (and as I so often do when am asked who we used for our moves) Thanks again to the guys for their hard work (with no complaints) on such a hot day!

verified email - 11 Feb 2015

Cameron led his team of three with professionalism and honourable work ethic, completing our move as fast as possible, whilst also taking care of our belongings. Thanks very much.

verified email - 07 Feb 2015

We've moved around the inner north a few times, but haven't had better service than we received from Cameron and Ali. On time, friendly, hardworking and careful. Thanks guys.

Anonymous
verified email - 03 Feb 2015

Cameron, Ashton and Ali were on time. The old house has a steep winding drive. The guys just took it all in their stride. Very helpfull and very carefull with our posessions. I cannot fault them. Well done

Approximate cost: $109

verified email - 17 Jan 2015

Thanks to Cameron & Ali who made moving stress free for me. They called to ask if they could start the job early which was great and got the job done in 1 hour and 20 minutes. All my furniture was in the same condition and I was impressed with their ability to manoveur through some difficult angles. Highly recommend them and great price too!

verified email - 13 Jan 2015

We moved a garage of boxes, plus some large pieces of furniture to a storage unit and we couldn't have been happier with Cameron and Michael. Quick and efficient but careful with the delecates and very good at filling the storage unit so that there was usable space left. They are also pretty good at negotiating a 10T truck around the cramped spaces in a storage facility. Many thanks and we look forward to using you again for a future move!

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