Had an extremely poor purchasing experience and took the time to write to head office. It now appears stock standard that these aren't replied to.
This company must have the poorest standards I've ever come across!
One friendly team member does not make up for when you have another that is blunt, rude and unapologetic.

June 2014, moved us from a flat which with the only exit being 5 flights of stairs, and had no complaints at all. Bedroom furniture, sofa, TV unit, large TV, fridge, washing machine and plenty of boxes. The 2 guys worked non stop and were efficient and professional. Would use again!