Mickey Mouse Plumbing and Bathroom Renovations
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Coffs Harbour, Coffs Harbour, NSW 2450
- 0411 440 029
- Visit our website
- Opening Hours (Wednesday: 09:00 am – 05:00 pm)
1 review about Mickey Mouse Plumbing and Bathroom Renovations
The work undertaken was completed well, however, the invoice was very basic with over $1000 of unidentified materials. When I asked for a rough itemised list, as many other plumbers provide, i was met by a barrage of email and text commentary about what a difficult customer I was. When I was provided with the list, while the items were legitimate costs, it was clear that I had paid GST twice, once on the total bill the plumber paid to purchase the materials, and then he charged me that figure and then GST again on the bill he provided me.
While the work quality was sound, the aggressive nature of the owner when I made a simple request for more detail in the invoice was highly unprofessional. I had to request that he not contact me again after his last multi page text.
Approximate cost: $1900
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Hi Kerstent,
Im sorry to hear about your experience, were usually known for our exceptional customer service and we apologise that we didnt live up to your expectations.
We usually dont provide an entire itemised list for our clients as it can become quite lengthy, however we did do this for you after the request was made and can assure you the final charge was correct as this has been thoroughly checked.
Apologies again for your experience and all the luck in the future!